PRIVACY POLICY

Through this Privacy Policy, the Owner informs users about the processing and protection of personal data that may be collected while browsing or contracting services through the company’s website (https://amesarealestate.com).

The Owner guarantees compliance with current regulations on personal data protection, as established in Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

The use of this Website implies acceptance of this Privacy Policy.

 

1. Data Controller Identification

Controller: A MESA REAL ESTATE SOLUTIONS, S.L.
Tax ID (NIF): B24805731 (Provisional)
Address: Av. Ricardo Soriano, 12, 4th Floor, Door H, Edificio Marqués de Salamanca, 29601 Marbella (Málaga), Spain
Email: info@amesarealestate.com

Website: https://amesarealestate.com

 

2. Collection of Personal Data

Browsing this Website does not require the provision of personal data.

Users may provide personal data in the following cases:

  • When posting a comment on an article or page.
  • When subscribing through a subscription form or newsletter managed by the Owner.

 

3. Purpose of Personal Data Processing

When you connect to the Website to send an email to the Owner, post a comment, or subscribe to a newsletter, you provide personal information for which the Owner is responsible. This information may include personal data such as IP address, full name, postal address, email address, telephone number, and other information. By providing this information, you consent to your data being collected, used, managed and stored by Raiola Networks.

Personal data and the purposes of processing vary depending on the data collection system:

Comment forms:
The Owner requests personal data such as name, email address and website address for the purpose of responding to user comments.

Additional purposes for processing personal data include:

  • Ensuring compliance with applicable legal conditions, including the development of tools and algorithms to help guarantee the confidentiality of personal data.
  • Supporting and improving the services offered by this Website.
  • Analysing user browsing behaviour. The Owner collects non-identifiable data through cookies downloaded to the User’s device while browsing the Website, as detailed in the Cookie Policy.

 

4. Principles Applied to Data Processing

When processing your personal data, the Owner applies the principles required by the GDPR:

  • Lawfulness, fairness and transparency: Consent will always be required for specific purposes, with full transparency.
  • Data minimisation: Only strictly necessary data will be requested.
  • Storage limitation: Personal data will only be retained for the time strictly necessary for the processing purposes.
  • Integrity and confidentiality: Security, confidentiality and integrity are guaranteed. The Owner takes necessary precautions to prevent unauthorised access or misuse by third parties.

 

5. Purpose of Processing

A MESA REAL ESTATE SOLUTIONS, S.L. processes personal data for the following specific purposes:

  • Real Estate Brokerage: Managing contacts, prospects and clients for property purchase, sale or rental.
  • New Development Marketing: Providing information and commercial management related to new-build housing developments.
  • User Support: Responding to enquiries submitted through contact forms or email.
  • Statistical Analysis: Analysing user navigation through Google Analytics to improve services.
  • Legal Compliance and Anti-Money Laundering: As a legally obligated entity, the Owner processes necessary data to comply with due diligence measures, formal identification requirements, and documentation retention obligations established by applicable law.

 

6. Legal Basis and Data Retention

The legal basis for processing is the data subject’s consent.

Categories of personal data processed:

  • Identification data.

No special categories of protected data are processed.

Personal data provided will be retained until deletion is requested.

 

7. Website Browsing

When browsing the Website, non-identifiable data may be collected, including IP address, geolocation, usage records, browsing habits and other data that cannot identify the user.

The Website uses third-party analytics services:

  • Google Analytics.

The Owner uses this information to obtain statistical data, analyse trends, manage the website, study browsing patterns and collect demographic information.

The Owner is not responsible for the processing of personal data carried out by websites accessed through links contained on this Website.

Accuracy and Truthfulness of Data

You undertake to ensure that the data provided to the Owner is correct, complete, accurate and up to date.

As a Website user, you are solely responsible for the accuracy and correctness of the information submitted, releasing the Owner from any responsibility in this regard.

Content from Other Websites

Pages on this Website may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the user had visited those websites directly.

These websites may collect data about you, use cookies, embed third-party tracking code and monitor your interaction with such content.

Acceptance and Consent

As a Website user, you declare that you have been informed of the conditions relating to personal data protection and accept and consent to the processing described in this Privacy Policy.

To contact the Owner, subscribe to a newsletter or post comments on this Website, you must accept this Privacy Policy.

 

8. Data Recipients and Security

To protect personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent loss, misuse, unauthorised access, disclosure, alteration or destruction.

The Website is hosted by Raiola Networks. Data security is guaranteed through appropriate security measures. You may consult their privacy policy for further information.

The Owner informs users that personal data will not be disclosed to third parties except where required by law or where service provision requires a contractual relationship with a data processor. In such cases, data transfer will only occur with the User’s explicit consent.

In some cases, collaborations with other professionals may occur; in such situations, user consent will be requested, informing the identity of the collaborator and the purpose of the collaboration. This will always be carried out under strict security standards.

Service providers: Data may be processed by providers such as Raiola Networks (web hosting) and Google Analytics (web analytics).
International transfers: Use of Google Analytics may involve transfers to servers located in the USA under appropriate security safeguards.
Data disclosures: Data will not be shared with third parties except where legally required (notaries, land registries, public authorities) or strictly necessary for providing the contracted real estate service.
Security: All necessary precautions are taken to prevent loss, misuse or alteration of information.

 

9. Social Networks

Our company has official presence on:

  • Instagram
  • LinkedIn

The processing of follower data is governed by the privacy policies of those platforms and is limited to managing the brand’s presence and sharing information about professional activities.

The Owner will process personal data for the purpose of properly managing its presence on social networks, informing users about activities, and for any other purposes permitted by social media regulations.

Under no circumstances will follower profiles be used to send individual advertising.

 

10. User Rights

Regarding your personal data, you have the right to:

  • Request access to stored data.
  • Request rectification or deletion.
  • Request restriction of processing.
  • Object to processing.

The right to data portability cannot be exercised.

These rights are personal and must be exercised directly by the data subject by contacting the Owner. To exercise rights of access, rectification, objection or deletion, please send your request together with a copy of your ID or equivalent document to: info@amesarealestate.com

The exercise of these rights does not include data that the Owner is legally obliged to retain for administrative, legal or security purposes.

You also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case the Spanish Data Protection Agency (Agencia Española de Protección de Datos), if you consider that the processing of your personal data infringes applicable regulations.

 

11. Cookie Policy

For this Website to function properly, it uses cookies, which are pieces of information stored in your web browser.

You can consult all information related to the collection and processing of cookies in the Cookie Policy.

 

12. Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to legislative or case law developments, as well as industry practices.

These policies will remain in force until replaced by duly published versions.

Information Clause for Contact Forms

Basic information on data protection:

Controller: A MESA REAL ESTATE SOLUTIONS, S.L.

Purpose: To manage your request for information and send you commercial communications related to our real estate services and new development promotions.

Legal basis: Your explicit consent when ticking the acceptance box and submitting the form.

Recipients: Data will not be transferred to third parties except where legally required or technically necessary for service provision.

Rights: You have the right to access, rectify and delete your data, as well as other rights detailed in our additional information.

Additional information: You can consult detailed information about data protection in our Privacy Policy.